Client Rights / Grievances

Client Rights / Grievances

Client Rights:

I understand my basic rights as a client. These rights include:

1. The right to impartial access to care without discrimination due to race, color, sex, age, religion, national origin, sexual orientation, political belief, or mental or physical handicap.
2. The right to receive care that is suited to his/her needs in the least restrictive environment available.
3. The right to be fully informed of the charges for services provided.
4. The right to be fully informed of the charges for services provided.
5. The right to be fully informed of the charges for services provided.
6. The right to be infomed, in a manner that is understandable, about the benefits, side effects, and risks of the medications prescribed.
7. The right to accept or refuse service unless a physician, licensed psychologist, or licensed clinical social worker feels that refusal would be unsafe for them self or others.
8. The right to be informed, of the name, business telephone number and business address of the person supervising his/her plan of care.
9. The right to be free from any physical or verbal abuse or sexual activity or coercion by staff.
10. The right to review and obtain copies of his/her service record, unless the Director determines that the access requested is not therapeutically in your best interest.
11. The right to exercise all civil, political, personal, or property rights to which he/she is entitled as a citizen.
12. The right to the pursuit of employment, education, and religious expression.
13. The right (where applicable) to have property and residence treated with respect.
14. The right (where applicable) to have property and residence treated with respect.
15. The right to treatment, access to medical care/habilitation, regardless of age/degree of MH/IDD/SA disability.